At Transfilex (“we”, “our”, “us”), accessible from https://transfilex.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

Information We Collect

We may collect the following types of information:

Personal Information

• Email address (if provided)
• Name or username (if applicable)
• Contact details (when you contact us)

File Data

• Files you upload to our platform
• File metadata such as size, type, and upload time
• We do not claim ownership of your files.

Usage & Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited and usage patterns

How We Use Your Information

We use collected information to:

• Provide and operate the Transfilex service
• Upload, store, and deliver files securely
• Improve website performance and user experience
• Monitor and prevent abuse or unauthorized access
• Respond to support requests
• Comply with legal obligations

File Privacy & Security

• Files uploaded to Transfilex are private by default.
• Access to files is only possible via the unique sharing link.
• We do not view, sell, or share your files with third parties unless required by law.
• Files may be automatically deleted based on storage or expiration rules.

Cookies & Tracking Technologies

Transfilex may use cookies and similar technologies to:

• Maintain user sessions
• Improve functionality and performance
• Analyze traffic and usage trends

You can disable cookies through your browser settings, though some features may not function properly.

Data Sharing & Third Parties

We do not sell, trade, or rent users’ personal information.

We may share data only:

• With service providers who help operate the platform (hosting, security)
• When required by law or legal process
• To protect our rights, users, or platform security

Data Retention

• Uploaded files are retained only as long as necessary to provide the service.
• Account and usage data may be retained for operational, legal, or security reasons.
• Users may request deletion of their data where applicable.

Data Security

We implement reasonable security measures to protect your information, including:

• Secure servers
• Access controls
• Encryption where applicable

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

User Responsibilities

Users are responsible for:

• The content they upload and share
• Ensuring they have the right to distribute uploaded files
• Avoiding the upload of illegal or prohibited material

Children’s Information

Transfilex does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal data, please contact us so we can remove it.

Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Request correction or deletion
• Object to certain data processing

You may contact us to exercise these rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.